Privacy
This Privacy Policy describes how we collect, use, and protect your personal data when you visit or interact with our website, olki.es, in compliance with the General Data Protection Regulation (GDPR).
1. Who We Are
We are Olki, a business based in the European Union, specializing in high-quality straw hat materials. If you have questions about this policy or how we use your data, you can contact us at:
Email: info@olki.es
2. What Data We Collect
We may collect and process the following personal data:
Contact details (name, email address, phone number) if you fill out our contact form or email us.
Order and transaction data if you purchase materials from us.
Technical data, such as your IP address, browser type, and pages visited (via cookies or analytics tools).
Communication data, including email correspondence or direct messages.
3. How We Use Your Data
We use your data for:
Responding to inquiries or customer support requests.
Fulfilling orders and processing payments.
Improving our website and customer experience.
Complying with legal or tax obligations.
We do not sell your data to third parties.
4. Legal Basis for Processing
We process your data based on:
Your consent (e.g., when signing up for emails).
Contractual necessity (e.g., for orders and payments).
Legal obligations (e.g., invoicing, bookkeeping).
Our legitimate interests, such as improving our website.
5. Data Sharing
We may share your data with trusted third parties for operational purposes, including:
Payment processors (e.g., Stripe, PayPal)
Website hosting or analytics providers (e.g., Google Analytics)
Logistics and delivery services
All third parties are required to handle your data in accordance with GDPR.
6. Cookies
We use cookies for functionality and analytics. You can accept or reject cookies via your browser settings or our cookie banner.
7. Your Rights
Under the GDPR, you have the right to:
Access your personal data
Correct or delete your data
Object to or restrict processing
Withdraw consent at any time
Lodge a complaint with a supervisory authority
To exercise these rights, contact us at [Your Email Address].
8. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected or to meet legal requirements.
9. Security
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.